Food finance reports - UAE

Food finance reports - UAE

Order level Statement 

The Order level Statement report provides you with a comprehensive overview of your sales with noon food and can be used to do some of the following:

  • Calculate sales revenue over time
  • Identify successful orders and with Full or Partial payments
  • Adjustments against orders 
  • Corrections against orders 
  • Discounts funded by the restaurant   

 

Accessing The Order Level Statement Report

 

The reports are available in the “Payments” section on the Restaurant management portal (RMS)

  • Go to Payments tab > enter the date range > click on Order level Statement at the bottom of the page to download

Export Current view

The "Export Current View" feature provides a comprehensive snapshot of all statement-level transactions, invoice links, and payment transfer details.
 

Restaurants can easily download the report by following the simple steps outlined below:

 

  • Go to Payments tab > enter the date range >  click on Export Export Current view 

 

Understanding The  Order Level Statement Report for UAE

 

These columns give you all of the information about your sale covering commissions, eligible sales and any applicable timestamps. 

 

In addition, the statement number provides a reference that can be used across all subsequent reports.

Field Definition
order_nr The unique customer order number is used for dispute purposes and tracking sales.
order_ref Reference ID used by the restaurant and last-mile operations.
statement_nr The unique id you can use to link weekly sale revenue across reports
outlet_code Unique ID to identify outlet branch 
outlet_name Outlet name against the unique code 
order_date Customer order placed date 
statement_date Statement generated date
order_status Last updated order status
is_vip_order Indicates if the order qualifies for VIP commission rates.
delivery_type Specifies whether the order is for pick-up by the customer (pickup) or delivery by noon (default).
item_value Catalog price or updated price of the item.
outlet_discount Total Partner funded discounts (delivery discounts + cart discounts) 
outlet_adj Partial adjustments done against orders (Goodwill /penalties) 
order_discount_outlet_cart Order item level partner-funded discounts
outlet_delivery_fee_discount VIP-funded delivery fees
order_comm_value This is the value on which the commission is calculated. This is the sale price after deducting any restaurant partner-funded discounts
rest_invoice Price after deducting adjustments such as order penalties.
payment_fee Payment processing fees 
delivery_fee Delivery fees are agreed upon by the partner
cancellation_fee Penalty for post-acceptance cancelled orders
lead_generation_fee Fees charged on the order 
fees_exc_vat Total fees excluding VAT.
total_vat VAT charged on the total fees 
fees_inc_vat Total fee post adding VAT 
net_payable Net payable post deducting fees from restaurant to invoice price
delivery_discount_fee VIP-funded delivery fees same as outlet_delivery_fee_discount



Troubleshooting

Order Missing in Report

  • Order will only reflect post-weekly statement generation ( every Thursday) 
  • Pre-acceptance of customer cancellations and restaurant rejections 

 

If there are any discrepancies in any of the finance reports please reach out to resops@noon.com for further assistance. 

    • Related Articles

    • Food finance reports-KSA

      Order level Statement The Order level Statement report provides you with a comprehensive overview of your sales with noon food and can be used to do some of the following: Calculate sales revenue over time Identify successful orders and with Full or ...

    • UAE Content Guidelines _ NoonFoodRestaurant Ops

      After creating your restaurants and outlets, you'll need to add menus and items, then we'll review them and take them live within 48 business hours. To ensure no delays you need to make sure that the content of your menus and outlets complies with ...

    • Dashboard

      Checking your restaurant's performance The Dashboard page gives you insights on the performance of your outlets, to check how you can view the reports please refer to the steps below: Select an outlet and date range >> You can also click on the ...

    • Key Terms

      Average cost per person: an approximate value that represents the average cost of consumption of your food and beverages. It reflects on the consumer app as a number of dollar signs ($) depending on the price of your food and beverages. Average ...

    • Creating and updating a menu's items and modifiers in bulk

      After creating your restaurant and outlet, it's time to set up your menu. You can create your menu in two ways depending on your preference: Add your menu items one at a time, directly on the Menu Maker on the Restaurant Management app. Or you can ...